Table of Contents
Fix 1 – Using Assistive Touch
Fix 2 – Use Back Tap feature
Fix 3 – Update phone
Fix 4 – Ask Siri to take a screenshot
Fix 5 – Force restart your phone
Home Mobile Tutorial iPhone iPhone screenshots not working: How to fix it

iPhone screenshots not working: How to fix it

May 03, 2024 pm 09:16 PM
iphone Screen step screenshot

Is the screenshot feature not working on your iPhone? Taking a screenshot is very easy as you just need to hold down the Volume Up button and the Power button at the same time to grab your phone screen. However, there are other ways to capture frames on the device.

Fix 1 – Using Assistive Touch

Take a screenshot using the Assistive Touch feature.

Step 1 – Go to your phone settings.

Step 2 – Next, tap to open Accessibility settings.

iPhone screenshots not working: How to fix it

Step 3 – Open “Touch” settings.

iPhone screenshots not working: How to fix it

Step 4 – Next, open the Assistive Touch settings.

Step 5 – Turn on Assistive Touch on your phone.

Step 6 – Open “Customize Top Menu” to access it.

iPhone screenshots not working: How to fix it

Step 7 – Now you can simply link any of these functions to your screen capture. So click on the preferred one there.

iPhone screenshots not working: How to fix it

Step 8 – Select “Screenshot” from the list.

Step 9 – Click “Done” at the top.

iPhone screenshots not working: How to fix it

#After you change the settings for Assistive Touch, you can use it to take screenshots.

Step 10 – Tap on the Assistive Touch button on the screen and tap on the Screenshot option to quickly take a screenshot.

iPhone screenshots not working: How to fix it

While this is not a workaround, you can take a screenshot.

Fix 2 – Use Back Tap feature

You can use the Back Tap feature to capture screenshots.

Step 1 – Go to Settings.

Step 2 – After a while, open the Accessibility menu.

Step 3 – Go to “Touch” settings.

iPhone screenshots not working: How to fix it

Step 4 – Simply scroll down to the bottom of the page and turn on “Back Tap” to open it.

iPhone screenshots not working: How to fix it

Step 5 – Tap to select the Double Tap gesture.

iPhone screenshots not working: How to fix it

Step 6 – Scroll down and select “Screenshot” from the list.

iPhone screenshots not working: How to fix it

# After this, you can just click on the Apple logo on the back to take a screenshot.

Fix 3 – Update phone

Update your phone to the latest version.

Step 1 – Go to your phone settings and open the “General” tab.

Step 2 – Next, you have to open the Software Updates section.

iPhone screenshots not working: How to fix it

Step 3 – If your phone has a pending software update, tap “Install Now” to install the update on your phone.

iPhone screenshots not working: How to fix it

If a software bug is causing this issue, updating your phone should help you overcome it.

Check if this works.

Fix 4 – Ask Siri to take a screenshot

You can take a screenshot with the help of Siri.

Step 1 – The process is very simple. Open the page where you want to capture the screen.

Step 2 – Next, press and hold the power button to call Siri.
Alternatively,
you can say "Hey, Siri" to invoke it.

iPhone screenshots not working: How to fix it

Step 3 – After a while, say “Screenshot” to grab a screenshot immediately.

This way you can take a screenshot if the normal methods fail.

Fix 5 – Force restart your phone

You should try the force restart process. It can solve the screenshot problem.

Step 1 – Just click once on the volume up button on the left side of your device.

Step 2 – Do the same thing using the Volume Down button on the same side of the phone.

Step 3 – After that, press and hold the power button on the other side of the phone. Continue to hold the same button.

Ignore any other messages on your phone.

Step 4 – If you hold down the button long enough, a bright Apple logo will appear on the screen.

iPhone screenshots not working: How to fix it

Later, check if you can take a screenshot.

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