Home Technology peripherals AI OKKI AI, a subsidiary of Alibaba International Station, is online. AI helps foreign trade merchants write emails to overseas customers.

OKKI AI, a subsidiary of Alibaba International Station, is online. AI helps foreign trade merchants write emails to overseas customers.

Nov 30, 2023 pm 02:33 PM

According to reports, the foreign trade SaaS tool OKKI AI version will be officially launched on December 1. This tool can assist foreign trade merchants in writing emails, managing and analyzing hundreds of customers. OKKI AI will be open to enterprises in all industries, and its main features are customer management and assisted decision-making. Internal testing shows that using promotional emails improved by OKKI AI, the response rate of its overseas customers is expected to increase by 32.12%

阿里国际站旗下OKKI AI上线,AI帮助外贸商家给海外客户写邮件

According to reports, OKKI is an enterprise SaaS tool under the Alibaba Group, specifically providing services for foreign trade companies in the entire industry. This tool is positioned as a "smart workbench for foreign trade business", which can help foreign trade companies complete customer management, team collaboration, data analysis and other tasks on a digital platform

After OKKI AI is launched this time, it is equivalent to using AI to assign an assistant to each salesperson to help expand and manage overseas customers, allowing every small and medium-sized enterprise to hire a data analysis expert to help decision making.

Specifically, foreign trade salespeople only need to enter the company name, product name, and polishing content to generate high-quality customer development emails with one click. At the same time, some senior foreign trade salesmen in the clothing industry may have hundreds of customers who need long-term follow-up and maintenance. At this time, OKKI AI's series of customer management functions can automatically help foreign trade salesmen handle and summarize a lot of tedious and easy tasks. Errors in transactional work while providing real-time follow-up data decision-making capabilities.

For managers of foreign trade companies, OKKI AI can help comprehensively understand the order follow-up status of business subordinates, the company's business progress, etc. For example, the distribution of customers established by the company throughout the year, the change trend of various customers, the trend of order proportion (total profit), early warning of suspected lost customers, identification of new and powerful customers, and team member order quality inspection reports, etc., can all be processed through OKKI AI Come take stock and analyze.

"'Artificial intelligence content' has become an important indicator in the long-term value and strength competition of enterprises. The goal of Xiaoman Technology's core product OKKI AI is very simple, which is to make the work of salesmen easier and make managers' decisions more reliable. Yang Yuan, CEO of Xiaoman Technology, revealed that at the end of May this year, OKKI began its intelligent upgrade, aiming to allow small and medium-sized foreign trade companies to take the lead in applying artificial intelligence technology

Previously, Alibaba International Station has officially launched an AI "business assistant" for merchants on the international station platform. It is embedded in the digital foreign trade link of Alibaba International Station. Internal test data shows that it can help foreign trade merchants increase their sales by 19%. Exposure. The OKKI AI launched this time can be used not only by merchants on Alibaba International Station, but also by any merchant who wants to do foreign trade. It can be used to easily start foreign trade business.

Rewritten content: [Quote: NetEase Technology]

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