Didi responded that the compensation coupon cannot be received: There are currently a large number of participants, so it is recommended to wait patiently.

According to news from this site on November 29, Didi today issued a 10-yuan taxi ride discount coupon to all users as an apology and compensation for the previous system failure. Some netizens reported that they did not receive it. In response, Didi Chuxing App online customer service responded: "There are currently a large number of participants, so we recommend that you wait patiently."

According to reports, Didi recently issued an apology statement on its mini program and It was announced that a 10 yuan coupon will be provided to all users as compensation. Didi said that settlement of orders affected during the outage will be completed within the next 24 hours. If a passenger pays too much, the difference will be refunded. At the same time, Didi also prepared a 10 yuan instant discount coupon for taxis for all users as an apology

It is worth mentioning that the coupon shows that this time, the 10 yuan instant discount coupon for taxis is There is no threshold for use, that is, there is no restriction on taxi models, but the validity period is 3 days. Users need to use Didi Taxi before December 2 to use this coupon.

Didi Chuxing recently issued a statement apologizing to users for the system failure and stated that preliminary investigation results showed that the failure occurred on the night of November 27 It is caused by a fault in the underlying system software, rather than being attacked. The company will conduct an in-depth investigation of technical risk hazards and upgrades to ensure the stability of services and do its best to avoid similar incidents from happening again. At present, all services of Didi APP have been restored. Advertising statement: The external jump links contained in the article (including but not limited to hyperlinks, QR codes, passwords, etc.) are used to convey more information. , save selection time, the results are for reference only, all articles on this site contain this statement.

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