How to fix black screen issue in Microsoft Edge browser

Microsoft released a version of New Edge based on Chromium (Google’s open source engine) in early 2020. The new Edge feels similar to Google Chrome and has features available in Chrome. However, many users reported that they saw a black screen immediately after launching Microsoft New Edge. The user can access the settings menu, but when they click on any option in the menu, it does not work and only a black screen is visible. It highlights options when the computer mouse hovers over them and the user can close the browser.

Are you encountering a black screen when opening the new Edge browser on your PC? Then this article will be useful for you. In this article, we discussed how to resolve black screen issue on Edge browser and fix it.

Fix 1 – Disable GPU Acceleration

Step 1: Kill the process using the browser’s Task Manager

1. Open the Microsoft Edge browser .

2.Click anywhere on the black screen displayed by .

3. Press the Shift and Esc keys simultaneously to open the browser's task manager.

4. Move the cursor to the Task Manager that appears as a white window.

5. Find GPU Process in the process list.

6. Once you find the GPU process, click it to select it. You won't see any highlights in the process.

7. Click the End Process button in the lower right corner of the window. You won't be able to see it, but it will work when you click on it.

#8. Once you click to end the process, Edge will be visible again without the black screen. The browser's actual task manager looks like this.

Note: Do not restart the browser as it will display a black screen.

Step 2: Disable GPU Acceleration

1. Now, press Alt F to open the menu in Edge. Select optionSettings in the menu.

#2. Select the System and Performance tabs in the left pane.

3.Turn off the toggle switch related to Use hardware acceleration when available.

4. Click the Restart button.

#5. Your Edge browser restarts. Now, check if the black screen issue is resolved.

Fix 2 – Delete GPUCache Folder

1. Open File Explorer using the Windows and E key combinations.

2. Make sure hidden items are visible in File Explorer. Go to View -> Show -> Hide Item.

3. Navigate to C:\Users\%username%\AppData\Local\Microsoft\Edge\User Data\ShaderCache

4. Click the GPUCache folder here to select it.

5. Click the Delete (Trash) icon at the top to completely delete the folder.

6.Restart your computer.

7. After restarting, open the browser and check whether the black screen problem in Edge is resolved.

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