关于微信公众号人工服务排队系统问题！
现在市面上有没有提供类似微信 滴滴专车 公众号上的那个人工服务排队系统解决方案的服务呢，免费收费的都可以，类似功能的，如果有开源的代码就更好了！！
回复内容：
现在市面上有没有提供类似微信 滴滴专车 公众号上的那个人工服务排队系统解决方案的服务呢，免费收费的都可以，类似功能的，如果有开源的代码就更好了！！
哪位大大看到了能不闲麻烦的回答一下呢，万分感激！
调用微信的客服接口，但是排队要自己写
我们公司现在的公众号逻辑是这样的 你可以参考一下
当客户输入消息有对应的机器应答的时候 比如输入“我要红包” 机器可以直接处理是否绑定 是否领取 然后返回客户响应的信息
当客户输入消息没有匹配到机器应答，比如:“请问你们有几个店？XX位置有店铺吗？” 这个时候客户的消息匹配不到就会返回“您好请耐心等待，稍后会有客服和您沟通” 然后客服（不定那个客服可能很多）看到消息后回复“感谢您的耐心等待 1020号为您服务” 咨询完毕 1020号客服会让您填满意或者不满意 然后关闭会话
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