What is the customer service phone number of JD.com?

JD’s customer service phone number is 400-606-5500. You can contact JD customer service by calling, JD APP online customer service, JD Mall official website online customer service, JD WeChat official account and JD Weibo. The service hours are 24 hours a day.

JD customer service phone number

JD customer service phone number is: 400-606-5500

Detailed Answer

• ## Calling method:

You can call the above customer service number from your mobile phone or landline , directly enter the JD customer service manual service interface.

• Service hours:

Jingdong customer service hours are 24 hours a day, all year round.

• FAQ handling:

Jingdong customer service can assist you with the following common questions:

Order inquiry and Modify
• Return and Exchange Application
• Logistics Tracking
• Account Management
• Promotion Information Consultation
• Complaints and Suggestions
• Other contact information:

In addition to calling the customer service number, you can also contact JD customer service through the following methods:

• JD APP Online customer service: Open JD.com APP, click "My" > "Contact Customer Service"
• Jingdong Mall official website online customer service: https://chat1.jd.com/chat /customerServiceNew/index.action
• Jingdong WeChat public account: Follow the "Jingdong Customer Service" public account and send a message to contact customer service
• Jingdong Weibo: @JD customer service, send a private message to contact customer service

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