4 Best Ways to Fix iPhone Won't Turn Off Issue

"This was a few days ago and I was listening to music on my iPhone but all of a sudden it started lagging so I decided to turn it off and turn it back on. Surprisingly, I couldn't turn the device off. My iPhone won't turn off, please give me some solutions."

If your iPhone won't turn off, it's time to get really worried. The battery might be drained or worse, your iPhone is broken. It is a very rare situation to get iPhone stuck but it has happened to you and we have discussed some methods that can help you solve it.

Method 1: Force restart iPhone and try again

First, you should perform a hard reset or force restart your iPhone before trying to turn it off. The force restart sequence is a little different depending on the model of iPhone, and they're organized accordingly below.

If you have an iPhone 6 or older:

Press the Power and Home buttons for no more than 10 seconds. The screen will go black, then release both buttons when the Apple logo is visible.

If you have an iPhone 7 or iPhone 7 Plus:

Press and hold the Power and Volume Down buttons simultaneously for 10 seconds. Now, just follow the same method and release the buttons when you see the Apple logo.

If you have an iPhone 8 or later:

This will be slightly different, tap the volume up button, then tap the volume down button, then hold down the side button . The screen will go black, but when you see the Apple logo, release the buttons.

If you say "My iPhone is frozen but won't turn off" then you should first force restart the device, which is known to solve various problems.

Method 2: If the button won’t turn off, use Assistive Touch

If the frozen iPhone won’t turn off, then you can try other methods to turn off the phone. This is a simple procedure, caused by Apple, that allows you to shut down your device through software if the home button is broken and not working properly.

Apple introduces Assistive Touch for people with disabilities, which is just a version of the on-screen Home button. You can activate the feature using the following process;

Step 1: Go to Settings and then to General. Visit from there. You will find the Interactive section, click on Assistive Touch.

Step 2: In the secondary touch screen, you will find a switch, tap it to turn it green, and then a new icon will appear on the screen.

Step 3: This is the new software-based home button. Now, tap on it and go to Devices.

Step 4: Then tap and hold on the lock screen until the power slider is visible.

Step 5: Now, just slide the slider to turn off your phone.

Assistive Touch is a very useful feature, there are many iPhone users in the world who are using iPhone with broken Home button, but Assistive Touch feature helps them keep their device.

Way 3: Restore iPhone from iTunes Backup

If force restart and Assistive Touch don't fix the problem and you still have an iPhone that freezes and won't turn off, it could be a software issue. It's almost impossible for an average user to find out what's wrong with iOS. Therefore, it is better to restore your device from previous backup. It will delete all data and settings on your iPhone, but it will also give you a new start.

Step 1: Connect your iPhone to your computer and iTunes should launch automatically.

Step 2: Then, click the iPhone icon in the upper left corner of the iTunes window.

Step 3: Now, go to the Backup section and select Restore Backup.

Step 4: Simply select a suitable backup and follow the on-screen prompts to restore.

Method 4: Contact Apple Support Center

If none of the above are able to fix your iPhone and the problem may be bigger than we first thought, then fixing it at home may not be possible. So, your only option is to visit the Apple support center, you can also call them but charges will apply if your iPhone is not covered by the warranty. So, if your iPhone turns off and won't turn on again, you can also get help from Apple Support Center.

Bonus Tips: How to Fix iPhone Software Issues Without Data Loss

You can use the services of third-party software to resolve any issues with iOS. The software called Tenorshare ReiBoot is known to be very effective in resolving various disturbing issues on iOS.

• With ReiBoot, any user can enter or exit recovery mode at will.
• You can reset iPhone without the help of iTunes.
• ReiBoot can fix various issues of iPhone or any iOS device like iPhone Boot Loop, iPhone Stuck on Loading, iPhone disabled screen, iPhone frozen screen, iPhone black screen, update and restore errors with iTunes and iPhone Stuck on Apple logo.

It is a very rare situation to get iPhone stuck like this, but if it happens then you need to solve it in any possible way. Most of the remedies mentioned here are very effective, but we can't always be sure that they will definitely fix the device. The problem might be big and you might have to take it to the support center, but you can still try them out and they might help you. Moreover, to solve any software problems of iOS devices use Tenorshare ReiBoot, it can solve almost any problem and is very effective.

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