What should I do if gitlab can update but cannot log in to the website?

Recently, many users have reported that when they use Gitlab for version control, they will be "able to update but unable to log in to the website". This problem has been plaguing many users, so how to solve it? This article will give a detailed answer to this question.

First of all, we need to understand the exact manifestation of this problem. When users use Gitlab, they may see the following prompt:

remote: HTTP Basic: Access denied
fatal: Authentication failed for ‘http：//git.example.com/…'

They may also see the following prompt:

fatal: Could not read from remote repository.
Please make sure you have the correct access rights
and the repository exists.

These prompts mean that the user cannot successfully log in to Gitlab and cannot Access needed resources.

How to solve this problem? We can start from the following aspects:

1. Check the correctness of the user name and password

When accessing Gitlab, we must enter the correct user name and password to proceed. One step operation. Therefore, if we cannot log in, we need to check whether the username and password entered are correct. In addition, you can also try to change the password and then try to log in again.

2. Check the permission settings of different Repositories

If a user cannot connect to a specific Gitlab Repository, it is possible that the permission settings of the Repository have been changed. If this is the problem, the user will need to contact the administrator or owner of the Repository to obtain appropriate permissions. In addition, you can also try to check the permission settings of other Repositories to see if all of them are unable to connect.

3. Check the Gitlab configuration file

If the first two methods do not solve the problem, we need to check whether the Gitlab configuration file is correct. Some server configuration errors may cause users to be unable to log in to Gitlab normally. Use the following command to view the Gitlab configuration file:

sudo cat /etc/gitlab/gitlab.rb

4. Check the Gitlab log file

If Gitlab cannot log in, we can also check the Gitlab log file to see Whether the program encountered any errors. Use the following command to view the Gitlab log file:

sudo tail -f /var/log/gitlab/gitlab-rails/production.log

5. Check the network connection

Finally, if Gitlab still cannot log in, we may need to check whether the network connection is normal. Sometimes, network issues can prevent you from connecting to the server. If you find that there is a problem with the network connection, you can try to restart the server or try other network connection methods.

To sum up, there are many reasons for being unable to log in to Gitlab, but these problems can be solved through the above methods. Regardless of which approach we take when solving a problem, we need to be patient and try to make sure we eliminate as many problems as possible. Through continuous attempts, we will eventually be able to solve this problem and get Gitlab back to normal operation.

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