What's wrong with the printer not scanning?
The reason why the printer cannot scan and the solution: 1. Driver problem, open the Add and Remove Programs dialog box, check whether the scanner and printer drivers are normal, you can try to reinstall the driver; 2. System setting problem , open the painting program, there is "Commands from Scanners and Cameras" in the file drop-down menu, click "OK".
The operating environment of this tutorial: windows7 system, printer HPDeskJet2132, Dell G3 computer.
Why can't the printer scan?
The inability to scan is usually due to driver and settings issues.
It can be solved by installing the driver and computer settings. The specific operations are as follows:
1. Driver check opens the Add and Remove Programs dialog box, (double-click My Computer, open the Control Panel, double-click Add Delete the program) to see if there are scanner and printer drivers in it. Check whether the printer driver is normal. You can try to reinstall the driver;
Pay attention to the printer model selection in the print window. If the printer model in the print window is incorrect, Cannot print or scan.
2. The system setting scanning function requires the support of the drawing function of the computer. Open the drawing program, and there is the "From Scanner and Camera (A)" command in the file drop-down menu. If the scanner driver has been installed, then at this time It will be displayed in black. When the scanner is powered on and the data cable is connected normally, click once and the scanner will appear.
Keep pressing OK to realize the scanning function.
This answer is applicable to Most printer models such as HPDeskJet2132.
For more related knowledge, please visit the FAQ column!
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