What are the ChatGPT information leaks cases? Explaining actual cases and countermeasures

ChatGPT's information leakage risks and response measures

This article discusses the risks of using ChatGPT and how to reduce the possibility of information leakage.

ChatGPT's information leakage risk

Using ChatGPT may face several information leakage risks:

• Confidential information contained in the training profile may be reflected in the reply.
• Confidential information entered by the user may be stored in the system and may be at risk of leakage.
• ChatGPT's database may be subject to cyber attacks, resulting in user information and dialogue records being stolen.

These risks stem from how ChatGPT is designed and operated. OpenAI is committed to protecting user privacy and information, but it also clearly states that user data may be used in order to improve the service . Therefore, it is the responsibility of the user to understand the risks of information disclosure and take appropriate measures. Especially when handling confidential information and personal information, you need to be extra cautious.

ChatGPT information leak case

Here are some information leak cases related to ChatGPT use:

• Information leakage caused by ChatGPT error: On March 20, 2023, OpenAI publicly stated that due to the error of the open source library, some users can view the chat record titles of other active users. At the same time, the first message of newly established conversations between active users may also be displayed in the chat history of other users. OpenAI also found that the same error may cause 1.2% of ChatGPT Plus users to pay and other users to accidentally view the information. These information include the user's name, email address, payment address, credit card type and last four digits and validity period.

Source: OpenAI

• More than 100,000 ChatGPT account information leaked on the dark web: Group-IB, a security company, stole malicious software logs from information transactions on the dark web, and found more than 100,000 leaked ChatGPT account information. This information is mainly collected by malware called Raccoon. According to regional analysis, the Asia-Pacific region has leaked the most information about ChatGPT accounts in the past year . Leaked account information may contain confidential information and corporate intellectual property rights. If abused, it may cause significant damage to the company and individuals.

Source: Group-IB

• Samsung bans ChatGPT due to internal information leakage: In May 2023, Samsung banned employees from using ChatGPT and other chatbots. The reason is that "the engineer accidentally uploaded the confidential internal source code to ChatGPT". Samsung is worried that the information shared with ChatGPT will be stored on the servers of service operators such as OpenAI, Microsoft, and Google, and it is difficult to easily access and delete. There are also concerns that confidential information may be provided to other users.

These cases highlight the risk of information leakage that comes with AI chatbots such as ChatGPT. When using these tools, companies and individuals must pay attention to the processing of confidential information and take appropriate security measures.

Measures to reduce the risk of ChatGPT information leakage

To use ChatGPT safely, the following measures are crucial:

• Do not enter confidential or personal privacy information
• Apply for exit information training (Opt-out)
• Formulate use standards within a company or organization
• ChatGPT Enterprise, Teams

Please refer to the original text for detailed instructions.

OpenAI's policy on the risk of information leakage

OpenAI explains how it handles user information in its privacy policy:

• Data usage for model improvement: OpenAI may use content provided by users to improve services such as ChatGPT. However, it will be de-identified before use to reduce the risk of privacy leakage.

• Share information with third parties: OpenAI may share user personal information with third parties, such as providing services or complying with legal provisions. But this will comply with OpenAI's privacy policy.

• Prevent unauthorized deposits and withdrawals: OpenAI has realized the risks of unauthorized deposits and withdrawals, and has taken measures to protect data, such as data encryption, compliance with GDPR and CCPA, third-party security audits, and vulnerability discovery reward plans.

Although OpenAI has taken certain measures, OpenAI is not responsible for circumventing privacy settings and security measures . Therefore, users still need to understand the risks of information leakage and take appropriate measures.

in conclusion

This article describes the possible information leakage risks and response measures that may be faced with ChatGPT. Although ChatGPT is convenient, it still has the risk of information leakage. It is recommended that users avoid entering confidential information, applying for exit information training, using enterprise plans, and establishing usage specifications and monitoring them regularly. The safe use of AI chatbots requires users, service providers and the entire society to jointly understand the risks of information leakage and take appropriate measures to ensure privacy and security while enjoying convenience.

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