An easy-to-understand explanation of the causes and solutions when ChatGPT display is incorrect!

Have you ever had a display error or malfunction in ChatGPT? There are a variety of issues that can occur, such as freezes, response delays, and unexpected behavior. This article explains in an easy-to-understand manner the causes and solutions for ChatGPT display problems. We will propose specific solutions, from reloading your browser to improving your network environment, so please feel free to use this if you are having trouble with display problems.

Access to ChatGPT has been in progress from around 9pm on December 12, 2024 (including via API). Please check OpenAI Status for the latest information.

ChatGPT display problems: causes and solutions

ChatGPT display problems can occur for a variety of reasons. Below is a summary of the main causes and countermeasures.

1. Incomplete answer (cuts midway, stops at a specific character)

• Cause: Processing power limit (long text processing), internal error
• countermeasure:
  • Ask a question at a shorter prompt
  • Split the prompt and ask multiple questions
  • I'll try again later (to reduce server load)
  • Related article: "5 reasons why ChatGPT stops halfway through! Introducing solutions that you can try right away"

2. Response delay

• Cause: Centralized access to servers, network problems
• countermeasure:
  • Change the time of day to access (avoid concentrated access)
  • Check network connection, restart router
  • Switch to wired connection, enhanced Wi-Fi signal
  • Close unwanted apps and tabs
  • Related article: "Is ChatGPT heavy due to time of day? An easy-to-understand explanation of how to deal with each cause"

3. An error message appears

• Cause: Server error, incomplete request
• countermeasure:
  • I'll try again later
  • Check for errors at the prompt
  • Related article: "A thorough explanation of common errors when using ChatGPT and how to deal with them!"

4. Screen display is distorted

• Cause: browser compatibility, caching issues
• countermeasure:
  • Use a different browser
  • Clear browser cache and cookies

5. The prompt you entered is not recognized

• Cause: typo, temporary system malfunction, lost conversation history
• countermeasure:
  • Check the input details
  • Start a new chat session
  • Related article: "What causes ChatGPT to forget about conversations? We explain how to deal with them and tips for prompts!"

Specific solutions

• [Counter 1] Reload chat: Click the update browser button or press Ctrl F5 (Windows) / Command R (Mac) to reload the page.

• [Counter 2] Changing your browser or tab: Access ChatGPT in another browser or open it in a new tab.

• [Counter 3] Hardware and network improvements: Check the network connection and restart the router. Try wired connections, enhance your Wi-Fi signal, and close unwanted apps.

If that doesn't work: Please check the OpenAI help page.

Additional information about ChatGPT display issues

By trying out the solutions introduced in this article, you should be able to use ChatGPT comfortably. If the problem persists, we recommend contacting OpenAI support.

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