[Solved] How to Fix PS5/PS4 CE-33986-9 Error? - MiniTool

Recently, PS4 and PS5 users often encounter CE-33986-9 error codes. This article provides five effective solutions to help you get rid of your troubles.

CE-33986-9 PS4/5 bug fix

Is there an error in the login interface showing CE-33986-9? The device will be stuck and needs to be resolved immediately.

How to fix CE-33986-9 error?

Method 1: Check the PlayStation server status

First, check whether the PlayStation server is running normally. Visit the PlayStation official website to view the server status. If the server goes down, you can only wait for the official repair.

Method 2: Check the network connection

If using a wireless network, try switching to a wired connection.

Step 1: Make sure that the network cable length is sufficient to connect to the router and PS4/PS5. Go to Settings > Network > Setting up Internet connection .

Step 2: Connect the network cable to the router and the game console. Select the easy option. Connect to the PSN network to see if the error disappears.

Method 3: Restart PS4/PS5

Firmware inconsistencies caused by temporary files can also raise this error. Try restarting the device.

Step 1: Close all applications. Press and hold the power button of the game console for about 10 seconds until the indicator light goes out.

Step 2: Unplug the power cord and wait for a few minutes.

Step 3: Reconnect the power cord and start the device.

Step 4: Log in to the PSN account and check whether the error appears again.

Method 4: Change DNS settings

If the error persists, try switching to Google's public DNS server.

Step 1: Open the device and enter settings .

Step 2: Select Network > Set Internet Connection > Ethernet .

Step 3: Select Custom > IP Address Settings > DHCP Host Name (not used) > DNS Settings (manual) .

Step 4: In the DNS settings, enter 8.8.8.8 and 8.8.4.4 as the primary DNS and secondary DNS respectively.

Step 5: Click Next > MTU Settings (Auto) > Agent Server (not used) . Check if the error is resolved.

Method 5: Update PS4/PS5 system software

Failure to update the system software in time may also lead to this error.

PS4 update steps:

Step 1: Go to Settings > System Software Update .

Step 2: Click Update now to check for updates. If updates are available, follow the on-screen prompts.

PS5 update steps:

Step 1: Go to Settings > System > System Software > System Software and Settings .

Step 2: Click to update the system software and select Update with the Internet .

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