Fixed: Windows Shuts Down When Scanning for Viruses

Virus scan causes Windows system to shut down? don’t worry! This article provides several effective solutions.

The problem of random shutdown of computers is very common, such as shutting down during games, shutting down during hibernation, etc. Recently, many users have complained about the computer crashing while scanning for viruses. This problem is usually caused by application conflicts, antivirus software itself, Windows version is too old, system files are corrupted, etc.

The following are several solutions to solve the problem of shutdown of Windows system caused by virus scanning:

Solution 1: Start Windows in Safe Mode

A conflicting application or file can cause the system to shut down during a virus scan, especially after installing a third-party program or downloading a file from an untrusted resource.

To troubleshoot these issues, you can choose to run Windows in safe mode. When starting the computer in Safe Mode, only basic system programs and services are loaded.

You can start safe mode through Windows settings:

Step 1: Press the Windows I key combination to open Windows settings.

Step 2: Click Update and Security > Recover .

Step 3: Click Restart Now under Advanced Startup .

Step 4: In the Windows Recovery Environment, click Troubleshooting > Advanced Options > Startup Settings > Restart .

Step 5: In the new window, use the keyboard to select the appropriate option to enter safe mode.

In safe mode, run antivirus software to scan for viruses. If the computer does not shut down during a virus scan, you may need to uninstall the recently installed software or delete the newly downloaded files.

Solution 2: Use other antivirus software

Virus scanning causes system shutdown problems may also be a problem with the antivirus software itself. In this case, you can use other antivirus software to scan the virus to see if the problem is resolved. If so, please uninstall the problematic antivirus software.

Solution 3: Organize hard disk fragments

If Windows shuts down during a virus scan, you can also try to sort out hard disk fragmentation. This can improve the performance and speed of your computer or laptop.

The method of organizing hard disk fragments is as follows:

Step 1: Enter "Solve" in the Windows search box, and then click Organize and Optimize Drive .

Step 2: Select the target hard drive and click the Analysis button to check whether the drive needs to be sorted out.

If the analysis shows that the drive is fragmented less than 10%, there is no need to optimize the drive. If not, click the Optimize button to organize drive fragmentation.

Wait for the process to complete. Then run a virus scan to check if your computer is still shut down.

Solution 4: Update Windows

If your Windows version is not updated, it may also cause the system to shut down during the virus scan. Newer Windows versions fix many bugs in Windows and related software. Therefore, you need to turn on Windows settings to check for Windows updates.

Solution 5: Run SFC Scan

Corrupted Windows system files can also cause the system to shut down during virus scans. In this case, you can use the System File Checker tool to repair lost or damaged system files.

Summarize

This article introduces several solutions to the computer crash when a virus scan causes a computer to crash. Please try the solutions listed above.

If you encounter other effective solutions, please share them in the comment section to help more users. Thanks in advance!

If the file is lost during the repair process, you can use the data recovery software to recover the deleted files.

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