3 Targeted Solutions for Error Code 2000-0415 on Dell

Detailed explanation and solution for Dell Computer Error Code 2000-0415

Dell computer users sometimes encounter error code 2000-0415 during the Pre-Startup System Assessment (ePSA) scan. This error is often associated with certain cable connection problems on your computer and is more common in Dell devices. This article will provide some practical tips to help you solve this problem.

What is Dell Error Code 2000-0415?

Error code 2000-0415 refers to the failure of a valid boot device to find when the Dell device is running the Enhanced Pre-Start System Assessment (ePSA) tool. The ePSA tool is designed to check whether there are problems with your device and components, including hard drives, LCD displays, jumpers, keyboards, and more. This error code is usually related to the following factors:

• The power cord may not be connected or is not fully plugged in.
• The power adapter is not connected.
• There is an error in the system file or CMOS battery.
• Antivirus software interference.

How to fix Dell error code 2000-0415 on Windows 10/11?

Method 1: Check the AC power adapter

When your Dell device is powered by a battery rather than directly connecting to a power outlet, the voltage or frequency value may be different than expected. In this case, the enhanced pre-start system evaluation scan may throw error code 2000-0415 due to concerns about hardware failure.

You can prevent this error by connecting the Dell device to the power adapter and repeating the ePSA scan.

Note: Make sure to use the correct power adapter.

Method 2: Check the disconnected cable

Disconnecting the SATA or ATA cable from the HDD/SSD may also cause the Dell error code 2000-0415. Check the following: Turn off the power, disconnect the power, and then check that all cables are properly connected to make sure that there is no loose or damaged. Reconnect the power cord, start the system, and then rerun the ePSA scan.

Method 3: Clear CMOS

If you have recently made hardware changes to your Dell device, such as replacing a CPU or GPU, residual information from previous computer configurations can confuse ePSA scans. To eliminate error code 2000-0415 on Windows 10 or 11, you can open the computer case and remove the CMOS battery for a few minutes.

Note: After clearing the CMOS battery, place all parts back in place, and then start the ePSA scan again to see if the error code 2000-0415 disappears.

Summarize

The above are some solutions to Dell error code 2000-0415. If you still encounter this error after trying all of the above methods, it is recommended to contact Dell Support for technical assistance.

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