Alert: Windows 11 24H2 Update Breaks Veeam Recovery Media

The Windows 11 24H2 update caused Veeam recovery to fail, and many users faced backup data recovery issues. This article will explore in-depth this failure and possible solutions.

Windows 11 24H2 update causes Veeam recovery to fail

Veeam Recovery Media is designed to be created when the system is running properly and is used to restore the system to a healthy state in case of problems. It is a key tool in a disaster recovery scenario that allows IT professionals to efficiently recover data from the latest backup images.

However, many users recently reported that if the backup file is on a Veeam backup server, the recovery media recovery image can no longer be restored. When trying to recover, you receive an error message that an authenticated client-server connection cannot be established.

Reasons for Veeam recovery failure after Win 11 24H2 update

Veeam and Microsoft teams have noticed this issue and are investigating it. Although the specific reason is not clear, it is likely that the update KB5051987 released on February 11, 2025 caused the Windows 11 24H2 update to break the Veeam recovery feature.

Before a specific solution appears, you can use the following temporary workaround.

How to fix Veeam backup server connection issues after Win 11 24H2 update

Method 1: Use the recovery token option

Veeam offers a variety of recovery options, and the recovery token option is one of them. It is a special recovery function that is used to bypass normal recovery processes. Especially when you experience certain recovery failures or incompatibility due to system updates or other reasons, it can help you successfully access and restore backups.

Therefore, if you restore a backup from a stored backup in the Veeam Backup & Replication repository, you can use the Recovery Token option to restore the backup image file. Note that a recovery token must be created in advance.

Method 2: Create Veeam recovery media from a computer running an older version

Another temporary workaround is to create and use Veeam recovery media from a computer running an older version of Windows. This can help you bypass the impact of updating KB5051987.

You can uninstall this update before creating the recovery media, or create recovery media on similar hardware that does not have this update installed.

How to uninstall KB5051987 in Windows 11?

1. Press the Windows I key combination to open the settings.
2. Go to the Windows Update tab from the left menu bar.
3. Under Related Settings , select Update History > Uninstall Update .
4. Locate KB5051987 from the update list and click Uninstall to delete it.

The above is all the information about Veeam recovery media not working properly after Windows 11 24H2 update.

Recommended personal user data backup software – MiniTool ShadowMaker

Veeam backup solutions are primarily suitable for large IT environments such as servers, virtual machines, and other enterprise-level situations. If you are an individual user, you can use MiniTool ShadowMaker as your data or system backup solution.

MiniTool ShadowMaker is a professional green backup tool designed for Windows 11/10/8/7. It comes with powerful features that help you quickly back up and restore files, folders, partitions, disks, and systems. In addition, it also supports file synchronization, hard disk cloning and other functions.

If you want to make sure your data is fully protected and eliminate the risk of data loss, you can try it. The trial version is available for free in the first 30 days.

Summarize

The Windows 11 24H2 update breaks Veeam recovery due to update KB5051987. Before the official solution is released, you can use a temporary solution to fix it.

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