How to Recover Deleted Vivint Video Clips? Try Four Methods

Vivint smart home platform provides a variety of smart products to ensure home safety. How to recover if you accidentally delete a Vivint video clip? This article will introduce the video storage location and recovery methods.

Vivint video storage location and storage duration

Where are Vivint video clips stored? How long does it last? You need to know some basic information before trying to recover deleted Vivint video clips.

Vivint videos are stored in the built-in SD card and are stored for about 30 days. This local storage method allows you to access videos through a smartphone app or Smart Hub. If you subscribe to the Vivint cloud storage service, video clips will be stored on off-site servers to prevent tampering and theft.

So when Vivint videos are deleted or lost, you can try to recover them from local storage or cloud storage.

How to recover deleted Vivint video clips

Method 1: Use Vivint Smart Home Account to recover videos

If Vivint video clips are lost, the most straightforward way is to find and try to retrieve the video from your Vivint smart home account on your device. Please follow these steps:

Step 1: Log in to your account and select “Videos and Photos” from the main menu.

Step 2: Browse the video and photo list to find what you want to recover.

Step 3: The selected video will open in a new window. You need to click Delete under the "Storage Location" section.

Step 4: In the next "Deleted Video Snippets" dialog box, you can view all videos and click the "View Video" link to open the video you wish to recover.

Note that if the Deleted Video Snippet dialog box does not appear, it means that the video cannot be restored due to copyright protection.

Method 2: Recover Vivint video from the cloud

As mentioned above, if you subscribe to the Vivint cloud storage service, it can save video clips for 14 days. During this time, you can recover deleted Vivint doorbell videos. The operation method is as follows:

Step 1: Log in to your account from the official Vivint website.

Step 2: Click on the "Menu" in the upper left corner and select "Recorded Events".

Step 3: Select the "Three Dots" icon and select "Event Details". You can find the video you need to recover and click "View Event Video" to watch and save it.

Method 3: Contact Vivint Support Team

Vivint also provides professional and comprehensive customer support, including online support, telephone support and home-to-door technical services. You can get specific support methods from Vivint's support website.

Method 4: Use data recovery software

You can also try using third-party file recovery software to recover videos deleted from Vivint. Vivint saves the video as IMG file format. Therefore, when selecting a data recovery tool, you should check whether the software supports IMG file format.

In addition, you should verify that the software supports recovery of files from different devices, such as Vivint SD cards. Other factors should also be considered, such as operability, cost-effectiveness, reliability and support.

Summarize

Vivint is a mature and reliable platform dedicated to improving convenience and safety in daily life. If you have lost important videos, read this article and try to restore Vivint video clips.

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