How to Fix PS5 Not Recognizing External Hard Drive

Solve the problem that PS5 cannot recognize external hard drives

When the PS5 game console is insufficient storage space, connecting an external hard drive is a wise choice. However, you may encounter the problem of " PS5 not recognizing external hard drives ". This article will provide a detailed explanation of the causes of this problem and provide a feasible solution.

Common reasons why PS5 fails to recognize external hard drives

The PS5 has limited built-in storage capacity and is usually not enough to store large game files. Therefore, using an external hard disk to expand storage space is very necessary for game downloads and file storage. However, sometimes PS5 cannot recognize external hard drives. Why does this problem occur?

Usually, "PS5 cannot recognize external hard drives" is related to the following reasons:

• The connection between the hard disk and the PS5 host is unstable: If the hard disk is not properly connected to the PS5, it cannot be recognized. The cause of this problem may be related to damaged or incompatible USB cable or USB port.
• External hard drives are incompatible with PS5: Not all external hard drives are supported by PS5. For example, PS5 only supports FAT32 and exFAT file system formats.
• External hard disk failure: The external hard disk is damaged or damaged. It is also an important reason why it cannot be identified by PS5.
• There are problems with the PS5 game console: In addition to the external hard drive itself, the failure of the PS5 to recognize the external hard drive may also be related to the failure of the game console itself.

After understanding the common reasons why the external hard drive does not recognize the problem, you can try the following solutions to fix it.

How to fix PS5 not recognizing external hard drive

Method 1: Check the disk connection

When encountering problems with PS5 external hard drive, you should first check the physical connection between the hard drive and the host. Make sure the USB cable that connects the external hard drive to the PS5 is securely plugged in. Additionally, you need to check if the USB cable is damaged and if the USB port is damaged or dirty.

Additionally, you can connect an external hard drive to another device, or replace the USB port on the PS5 to troubleshoot.

Method 2: Ensure that the external hard drive meets the system requirements

USB extended storage on PS5 hosts has requirements for file system and disk capacity. The disk capacity is required to be at least 250GB and a maximum of 8TB. The file system requires exFAT or FAT32. If your disk does not meet these requirements, it may not be recognized.

You can use File Explorer to format the external hard drive to exFAT or FAT32.

Connect the external hard drive to your computer and press Windows E to open File Explorer.

In this Computer section, locate and right-click the external hard drive and select Format .

In the new window, select FAT32 or exFAT file system and check the Quick Format option. Then click the Start button.

See also: How to use PS5 external hard drive

Method 3: Check disk health status

As mentioned earlier, if the disk sector fails or the drive is damaged, identification issues may occur. You can use professional disk inspection tools to check the health of external hard drives. Here we recommend you to use MiniTool Partition Wizard, a free disk management tool.

You can use the Check File System and Surface Testing feature of this tool to check for bad sectors or corrupt file systems on the external hard drive. For a detailed guide, see How to check hard drives and fix errors.

Method 4: Restart the PS5 host

If the "PS5 does not recognize external hard drives" issue is related to the host itself, restarting the PS5 host may be effective.

Step 1. Remove the external hard drive from the PS5.

Step 2. Press the PS button of the PS5 controller, then select the power button on the screen, and select Restart PS5 .

Step 3. Reconnect the external hard drive to PS5 and check if it is recognizable.

Summarize

PS5 cannot recognize external hard drive? First make sure the hard drive is properly connected to the host, then you can restart the PS5 and check if the problem is resolved. If the problem persists, you can check the health of the disk.

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