Fix 'Your Pin Is No Longer Available' Error in Windows 10

Recent Windows 10 updates have reportedly caused some users to be locked out of their accounts due to PIN authentication issues. The error message, "Your PIN is no longer available due to a change to the security settings on this device," indicates a problem with the PIN's security settings. Restarting your computer may resolve the issue, but if not, follow these steps:

Troubleshooting "Your PIN is no longer available" in Windows 10

1. Access with Alternate Credentials: Log in using a password, fingerprint, or other available method. Ensure you're using an administrator account (check via Settings > Accounts > Your info). If you lack alternative login options or are using a non-administrator account, create a new administrator account. For situations where you can't log in, consider using a Windows password recovery tool to add a new administrator account.

2. Manage Sign-in Options: Navigate to Settings > Accounts > Sign-in options to attempt changing or removing your PIN. If this fails, proceed to the next steps.

3. Show Hidden Files and Folders: Open File Explorer, go to the View tab, and check "Hidden items."

4. Locate the Ngc Folder: Navigate to C:WindowsServiceProfilesLocalServiceAppDataLocalMicrosoft. Locate the "Ngc" folder. If accessible, skip to step 11. If access is denied, continue.

5. Access Ngc Folder Properties: Right-click the "Ngc" folder and select Properties.

6. Advanced Security Settings: Go to the Security tab and click "Advanced."

7. Change Ownership: Click the "Change" link next to the Owner field.

8. Object Types: Click "Object Types" and ensure all options are selected.

9. Enter Administrator Username: Enter your administrator username, click "Check Names" for verification, and click OK. If unsure of your username, click Advanced > Find Now and select it from the search results.

10. Apply Ownership Changes: Your username should now be displayed. Check "Replace owner on subcontainers and objects," click Apply, confirm any security dialogs, and click OK.

11. Clear Ngc Folder Contents: Delete all files and folders within the "Ngc" folder, ensuring it's empty.

12. Create a New PIN: You should now be able to create a new PIN.

Further Troubleshooting: If the problem persists, try changing your Microsoft account password or switching to a local account, creating a new PIN, and then switching back to your Microsoft account. As a last resort, consider resetting your PC. To reset your PC, hold Shift while clicking Restart from the login screen's power menu. Choose Troubleshoot > Reset this PC.

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