Ouyiokex mobile phone cannot receive verification code

The failure to receive the OuYi mobile phone verification code may be due to the following reasons: poor network connection, incorrect input of the mobile phone number, too high sending frequency, or mobile phone settings blocking SMS reception. Solutions include: 1. Check the network connection; 2. Confirm the mobile phone number; 3. Adjust the sending frequency; 4. Check the mobile phone settings. If the problem persists, please contact Oyi customer service or use other verification methods.

OKEx mobile phone not receiving verification code solution

Reason for not receiving verification code

Failure to receive verification code may be due to the following reasons:

• Poor network connection
• The mobile phone number was entered incorrectly
• The verification code is sent too frequently
• SMS reception is blocked in the phone settings

Solution

1. Check the network connection

• Make sure the phone is connected to a stable and high-speed network .
• Try switching to a different network (such as Wi-Fi or mobile data).

2. Confirm mobile phone number

• Check carefully whether the entered mobile phone number is correct.
• Make sure that the mobile phone number has been registered or bound to the Oyi account.

3. Adjust the frequency of sending verification codes

• If verification codes are sent too frequently, please wait for a while and try again.
• Oiyi usually limits the frequency of sending verification codes to 1 time every 1 minute.

4. Check the phone settings

• Go into the phone settings and find the "SMS" or "Message" option.
• Check if text messages from OUYI are allowed.
• Enable this option if not allowed.

Additional suggestions

• Try using a different browser or device to request the verification code.
• Contact Ouyi customer service for help.
• If none of the above solutions work, try receiving the verification code through Google Authenticator or other two-factor authentication methods.

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