How to get a refund for Douyin Blue V certification? How long does it take to get a refund for Blue V certification?

Douyin Blue V certification has become a stepping stone for enterprises to enter Douyin marketing. During the process of applying for Douyin Blue V certification, some companies may encounter refund issues. So, how to get a refund for Douyin Blue V certification? How long does it take to get a refund?

1. How to refund the Douyin Blue V certification?

If an enterprise fails to apply for Douyin V certification through refund, if the audit fails, the Douyin platform will refund the original certification fee within 3 working days after the audit result is issued. The refund amount will be returned to the company's payment account via the original route.

Enterprises can terminate the certification early during the validity period of Douyin Blue V certification and submit a refund application to the Douyin platform. After being reviewed and approved by the platform, the original certification fee paid will be refunded within 3 working days, and the refund amount will be returned to the company's payment account via the original method.

3. Overdue refund: If the company fails to perform the contract as agreed within the validity period of Douyin Blue V certification, causing the certification to expire, Douyin platform will no longer provide refund services. Enterprises need to complete the content agreed in the contract before the certification expires to avoid losses.

2. How long does it take for Douyin Blue V certification to be refunded?

1. Refund if the review fails: Douyin platform will complete the refund within 3 working days after receiving the notification of failure to pass the review.

2. Active refund: After the company submits a refund application, the Douyin platform will complete the review within 3 working days. After approval, the refund amount will be returned to the corporate payment account within 3 working days.

It should be noted that the refund cycle may be affected by factors such as bank payment processing speed, and the actual arrival time may be delayed. When companies apply for refunds, please wait patiently and pay attention to the refund status of the payment account in a timely manner.

If an enterprise encounters a refund problem when applying for Douyin Blue V certification, it can choose the corresponding refund method according to the actual situation. The refund cycle is generally within 3 working days, but the specific arrival time depends on the bank's processing speed. When handling refunds, enterprises need to pay attention to the refund status to ensure that the certification fees can be refunded smoothly.

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