Univw

What is Univw?

Univw is a customer relationship management (CRM) software that actively manages customer information and improves the sales cycle. It is suitable for various business verticals such as real estate, FMCG, banking, and small businesses.

How to use Univw?

To use Univw, you can customize dashboards and reports, analyze call quality, automate call script adherence, leverage external automations like emails and webhooks, provide AI-based personalized coaching to agents, and create intelligent notes and summaries. These features help enhance business efficiency and streamline sales processes.

Univw's Core Features

Custom Dashboards and Reports for actionable insights

Automated Call QA to ensure script adherence

External Automations for emails, webhooks, etc.

Agent Coaching with AI-based personalized coaching

Notes and Summaries for intelligent information management

Resource Hierarchy-Based Data Access for efficient and secure>

Integrated Cloud Telephony for seamless click-to-call and call analytics

Data from External Sources for easy>

Flexible Workflow Engine for custom business flows

Datalake & Visualization for comprehensive>

Univw's Use Cases

Sales - Revolutionize sales approach and drive revenue growth

Automation - Streamline post-sales processes for customer retention

Services - Boost customer loyalty and streamline service job tracking

Customer Support - Reduce support resolution time and increase satisfaction rates

Univw Company

Univw Company name: NoBroker Technologies Solution Pvt. Ltd. .